Prescription Ordering Service (POD)

Please note: Prescription Ordering Direct (POD) under pressure due to staff shortage. Click here to find out more. 

NHS Shropshire, Telford & Wrekin CCG operates a Prescription Ordering Service (POD), processing patient-led medication requests for a number of GP practices.

You can contact the POD Team directly on the following numbers or email addresses, depending on which medical practice you are registered with.

Contact the POD teams:

Shropshire:
Call: 03333 583 509
Email: shropshire.pod@nhs.net

Telford and Wrekin:
Call: 01952 580 350
Email: tw.pod@nhs.net     

Opening Times: 8am – 5pm Monday to Friday excluding bank holidays.

Please note: During the coronavirus pandemic, the service has seen an increase in the volume of calls, whilst staffing levels are fluctuating due to self-isolations.

The call handlers are working extremely hard to answer all calls as soon as they possibly can, so your patience and understanding is appreciated. The email facility has been set-up to help keep the telephone lines available for those patients who need them.

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Page last updated 10 August 2021