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E-zec Medical awarded patient transport contract for Shropshire and North Powys

26 August 2021

E-zec medical


E-zec Medical Transport Services (E-zec), England’s largest independent provider of Non-Emergency Patient Transport Services (NEPTS), is pleased to announce that it has been awarded the NEPTS contract to supply services across Shropshire by NHS Shropshire, Telford and Wrekin Clinical Commissioning Group (CCG) and for Powys residents accessing hospital services in Shropshire.

The two commissioners ran a rigorous procurement process, evaluating companies on a wide range of criteria, including performance, quality of service and value for money. Following this, E-zec has been awarded a five-year contract with the potential for it to be extended by a further two years.

E-zec’s contract commences 1 October 2021 and will provide 100,000 patient journeys each year across Shropshire and Powys. In addition to standard patient transport services, E-zec will support the commissioners by providing a dedicated renal manager to provide enhanced support for dialysis patients across the region, a shuttle service linking the Princess Royal Hospital in Telford and the Royal Shrewsbury Hospital, plus a support service to facilitate the discharge of long-stay patients and their equipment.

To deliver this, E-zec will supply over 55 new vehicles, including specialist bariatric ambulances. The company will operate from three locations across the region: its main base in Shrewsbury, which will include its contact centre, specialist teams and central functions, plus hubs in Powys and North Shropshire.

In addition, E-zec has committed to delivering social value as part of this contract, with a specific focus on maintaining and developing employment opportunities across Shropshire and Powys. The company will be adding to the existing team of colleagues and is interested in receiving applications from individuals who would like to be part of a caring, community driven patient service – full details of the roles available can be found on

Wayne Spedding, Operations Director of E-zec said: “We are delighted to have been awarded the contract to provide Non-Emergency Patient Transport Services across Shropshire and Powys. It recognises our commitment to provide the best possible patient centred care. We look forward to working with the commissioning groups, to deliver an innovative, best in class service to all our users across Shropshire and Powys.”

Claire Parker, Director of Partnerships for NHS Shropshire, Telford and Wrekin CCG, added: “We are pleased to appoint E-zec Medical - it has a strong track record as a NEPT provider and will add important new services to our local health economy. We share a common commitment to providing the highest quality of services to our communities so we are looking forward to working together”.

Page last updated 26 August 2021