Shrewsbury Health and Wellbeing Hub

NHS Shropshire, Telford and Wrekin Clinical Commissioning Group (CCG) is calling on local communities to share their views on an exciting proposal for a new, state-of-the-art health and wellbeing hub in Shrewsbury.

The hub will pilot a new approach to providing local health and wellbeing services that work seamlessly together to offer high-quality care for the local community. The new facility, which could open in summer 2025, will be a fantastic resource with a wide range of health and wellbeing services provided by the NHS, local council, voluntary and community organisations under one roof.

To build on public feedback already gathered in 2021, the CCG would like to find out more about what you think about the proposed health and wellbeing hub and what is important to local communities.

A series of focus groups will be held throughout May during which participants will be asked to tell us about their experiences of using GP practices in the area, their understanding about why GP services need to change and the benefits of change, the future of GP services in Shrewsbury and what people would like to see in the health and wellbeing hub.

The focus groups will run between 26 and 31 May 2022. If you are interested in being part of a focus group and you want to find out more or share your views, please fill in this confidential, online questionnaire to register your interest.

People without internet access, can request a telephone interview by calling 0333 150 3069. If you have any questions or queries, or if you would like to request the documents in other languages and formats, please email or call 0333 150 3069.

The Case for Change and Frequently Asked Questions (FAQs)


Focus Groups - May 2022


Our second phase of engagement for the Shrewsbury Health and Wellbeing Hub was a series of in-person and online focus groups.

This was aimed at discuss GP practices in Shrewsbury and hear your views on using their services, explain how general practice is changing and why it needs to change and discuss the proposed new Health and Wellbeing Hub and understand your views on this.

Listening Exercise - August/September 2021


Our first phase of engagement for the Shrewsbury Health and Wellbeing Hub was a listening exercise held between 23 August and 26 September 2021.

This was aimed to understand what’s important to local people when they are accessing GP services and their views on whether they think a health and wellbeing hub would be beneficial for themselves and the local community.

For more information on this, please find our full engagement document here.

This engagement document was written following the listening exercise and compiles all the feedback we received at this time. This includes demographic data, a summary of feedback from patients registered at practices currently involved in the project, as well as recommendations.

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Page last updated 23 June 2022