This website is no longer being updated. NHS Shropshire, Telford and Wrekin Clinical Commissioning Group was abolished on 1 July 2022 and its functions were transferred to a new organisation, NHS Shropshire, Telford and Wrekin Integrated Care Board.


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Community Pharmacy – think pharmacy first

Pharmacists play a key role in providing quality healthcare to patients in Shropshire, Telford and Wrekin

Working in the community, pharmacists use their clinical expertise together with their practical knowledge to ensure the safe supply and use of medicines by patients and members of the public.​

Pharmacists dispense your prescriptions and other medicines, offer testing and screening for common medical conditions and can advise if you have a minor illness.​

Pharmacists also offer advice on sexual health or stopping smoking, as well as common problems like:​

  • Coughs, colds and flu
  • Bugs and viruses
  • Minor injuries
  • Tummy troubles
  • Women’s health
  • Skin conditions
  • Allergies
  • Aches and pains
  • Children’s problems

If symptoms suggest it’s something more serious, pharmacists have the right clinical training to make sure you get the help you need immediately and can refer patients to a doctor, nurse or A&E where necessary.

Many pharmacies are open until late and at weekends. You don’t need an appointment – you just walk in.

Most pharmacies have a private consultation room where you can discuss issues with staff without being overheard.

Repeat prescriptions

If you’re regularly prescribed the same medicine you can collect your repeat prescription directly from your pharmacy, you can chose which pharmacy you would prefer to collect from and it means fewer trips to the GP!

Find your local pharmacy

Some pharmacies offer late-night and 24-hour opening.

Use the NHS Find a Pharmacy tool to find a community pharmacy and its opening times near you.​

Benefits of using the pharmacy

  • You don’t need to make an appointment to see a pharmacist
  • Your local pharmacy will have a consultation room allowing for privacy
  • By visiting a pharmacist first, it helps make more GP and emergency appointments available for people with more complex healthcare needs
  • Many illnesses can be treated with over-the-counter medicines and advice from your pharmacy
  • A pharmacist will signpost you quickly to the right medical care if you have anything more serious
  • A pharmacist can advise on how long you can expect to experience symptoms for

Offer advice on how to self-care

Many common conditions can be treated at home with the support of your local pharmacy if needed. Over the counter products for self-care are things like pain relief, hay fever medication and cough and cold remedies. These items can be bought from pharmacies and supermarkets without a prescription. They are also often cheaper this way. You can get them without an appointment or seeing a doctor.

An important part of self-care is making sure you are equipped to look after you and your family. You can do this by ensuring you have a medicine cabinet fully stocked with essential medicines and products.

What do I need in my medicine cabinet?

To support self care at home, keep a well-stocked medicine cabinet with essential medicines and products such as:

  • painkillers such as paracetamol and ibuprofen
  • antihistamines
  • anti-diarrhoeal medicine
  • oral rehydration salts
  • indigestion treatment
  • first aid kit including plasters, bandages and a thermometer.

Visit the NHS website for a full medicine cabinet list.

Don’t keep or use medicines after their expiry date. Take them to your local community pharmacy where they can be disposed of safely.

Get your Covid-19 vaccination

Pharmacists across Shropshire, Telford and Wrekin have played a significant role in the COVID-19 pandemic response. In addition to supporting flu vaccinations, some have and continue to offer COVID-19 vaccines as part of the Covid vaccination programme.  

Some of you may well have had your vaccinations from a pharmacist.  As well as in their own premises, some pharmacy teams have been working out of community settings such as community centres, football grounds and in churches etc to make sure they reach as many people as possible.  

Anyone who still needs to get a vaccine, whether it’s a first, second or booster dose can book or walk-in to our local pharmacies, click here to find your nearest walk-in site, alternatively you can book a vaccine appointment here

Visit the NHS website for a full medicine cabinet list.

Don’t keep or use medicines after their expiry date. Take them to your local community pharmacy where they can be disposed of safely.


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Page last updated 27 April 2022