Mental Health Services

Maintaining good mental health is in everyone’s interest, however one in four of us will struggle with mental health problems at some time in our lives.

Although it is possible to manage these conditions well and lead a full and productive life, sometimes people struggle to maintain positive relationships, a stable job and housing.

We believe that mental health problems should not prevent anyone from leading a long and rewarding life.

We are working with Telford and Wrekin Council and Shropshire Council to improve the mental health and emotional wellbeing of our population and have developed a mental health strategy with three key ambitions:

  • To develop supportive communities;
  • To ensure early intervention;
  • To provide quality services.

For more information on this plan see: (link to STW Mental Health Strategy – awaiting confirmation of this document)

Our mental health strategy will continue to be reviewed and updated to reflect the needs of our residents and ensure that we are supporting everyone in the best possible way.

To learn more about different mental health issues and how they can affect you, visit ‘Every Mind Matters’.

Shropshire, Telford and Wrekin CCG commissions Midlands Partnership NHS Foundation Trust (MPFT) to provide mental health and learning disability services in the area and there is a lot of useful information on their website.

To make referrals and for further information please see the following links and telephone numbers.

To Access Adult Mental Health Services

An Access Team provides a single point of contact for all the Trust's adult mental health services, including people with dementia. The team is available 24 hours a day, 365 days a year.

Shropshire, Telford and Wrekin Access Team:

Telephone: 0808 196 4501               

Email: access.shropshire@mpft.nhs.uk

To Access Children’s Mental Health Services

Children’s mental health services are provided by Bee U.

Bee U Access Team 0300 124 0093

To Access Learning Disability Services

Please click on this link for referral information and contact details.

Other organisations that provide help and support can be found below:

Depression, Anxiety or Low Mood

  • The Primary Care Wellbeing Service offer free information, guidance and talking therapies;
  • SilverCloud offers secure, immediate access to online supported CBT (cognitive behavioural therapy) programmes, tailored to your specific needs;
  • Kooth offers free, safe and anonymous online support for children and young people;
  • Family Connect and Family Information Service offer information about childcare settings, local family support organisations and leisure facilities in and around Telford and Shropshire;
  • BeeU is Shropshire, Telford and Wrekin’s Children and Families Emotional Health and Wellbeing Service;
  • You can call the Samaritans in confidence and talk about whatever you want, for free, any time, from any phone on 116 123;
  • Shropshire Psychological Therapies offers a range of support such as guided self-help, CBT and counselling.

Suicide Prevention

A copy of Shropshire and Telford and Wrekin's Suicide Prevention Strategy can be found here.

Support after Suicide – Key to Suicide Prevention

Substance Misuse

Telford After Care Team and Shropshire Recovery Partnership (SRP) help people in their ongoing recovery from using drugs or alcohol.

Telford STaRS providing free, confidential and easy to access service for anyone needing support with their alcohol or drug use living in Telford and Wrekin.

Recharge Telford, will support you if you are aged 12-21 and have issues with drugs, alcohol or any addiction, or if you live with a family member who struggles with addiction.

ADHD

Attention deficit hyperactivity disorder (ADHD) is a common condition that mainly affects behaviour. Contact your GP who can refer you to mental health wellbeing service for a diagnosis and medication if needed.

Dementia

If you are concerned that you or a family member is having problems with dementia please see your GP.

To learn more about dementia support visit Age UK for details of support groups in your area or the Alzheimer’s Society for information about dementia companions.

Autism

Work is underway to develop a Learning Disabilities and Autism Strategy for Shropshire, Telford and Wrekin. There are a number of organisations who provide support, some are listed below:

A dedicated section for learning disabilities and autism for this website is in development, with input from service users and Experts by Experience groups on the format and content.

To make any suggestions about this new section, please contact Laura Casey via email: laura.casey@nhs.net.

Learning Disability

The transforming care programme (known as transforming care) is about making health and care services better so that more people with a learning disability, autism or both can live in the community, with the right support, and close to home.

The Transforming Care Partnership (TCP) is working together across health and social care to provide coordinated services for people with learning disabilities and autism, with behaviours that may challenge. We will be working with individuals and their families to develop plans to support them in their own communities.

Where possible we want to support people in their own homes and prevent hospital admissions. We will promote choice and independence by developing alternative housing options and providing people with their own budgets to buy their care if they want to.

By developing new ways of supporting people we intend to reduce the number of people with learning disabilities and autism, with behaviours that may challenge in hospitals by 50%.

The organisations within the Transforming Care Partnership (Shropshire, Telford and Wrekin CCG, Shropshire Council and Telford and Wrekin Council) are delivering against the plan and committed to the principals of building the right support and service model.

An easy read version highlighting the principles of the Transforming Care programme can be found here.

More information about learning disabilities can be found on the NHS England website.

Children and Young People

Bee U is the emotional health and wellbeing service for people, up to the age of 25, living in Shropshire, Telford and Wrekin.

BEAM is an emotional health and wellbeing drop-in service for young people under 25 years old who are registered with a GP in Shropshire, Telford or Wrekin.

The Shropshire and Telford and Wrekin Transformation Plan for Children’s and Young People’s Mental Health and Wellbeing 2018 – 2021 can be found here.

Older People

The Silver Line Helpline is a national, free and confidential helpline dedicated to older people. It is open every day and night of the year.

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Page last updated 7 April 2021