Prescription Ordering Direct (POD)
NHS Shropshire, Telford and Wrekin CCG operates a Prescription Ordering Direct (POD) service, processing patient-led medication requests for a number of GP practices.
Please note: If you have less than 7 days of your medication, please contact the POD Team directly on the following numbers or email addresses, depending on which medical practice you are registered with.
Contact the POD teams:
Call: 03333 583 509
Telford and Wrekin:
Call: 01952 580 350
Opening Times: 8am – 5pm Monday to Friday excluding bank holidays.
Please note: During the coronavirus pandemic, the service has seen an increase in the volume of calls, whilst staffing levels are fluctuating due to self-isolations.
The call handlers are working extremely hard to answer all calls as soon as they possibly can, so your patience and understanding is appreciated. The email facility has been set-up to help keep the telephone lines available for those patients who need them.