Prescription Ordering Direct (POD)

Please note: Prescription Ordering Direct (POD) under pressure due to staff shortage. Click here to find out more. 

NHS Shropshire, Telford and Wrekin CCG operates a Prescription Ordering Direct (POD) service, processing patient-led medication requests for a number of GP practices.

Please note: If you have less than 7 days of your medication, please contact the POD Team directly on the following numbers or email addresses, depending on which medical practice you are registered with.

Contact the POD teams:

Shropshire:
Call: 03333 583 509
Email: shropshire.pod@nhs.net

Telford and Wrekin:
Call: 01952 580 350
Email: tw.pod@nhs.net     

Opening Times: 8am – 5pm Monday to Friday excluding bank holidays.

Please note: During the coronavirus pandemic, the service has seen an increase in the volume of calls, whilst staffing levels are fluctuating due to self-isolations.

The call handlers are working extremely hard to answer all calls as soon as they possibly can, so your patience and understanding is appreciated. The email facility has been set-up to help keep the telephone lines available for those patients who need them.

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Page last updated 10 August 2021