Referral Assessment Service (RAS)

The Referral Assessment Service (RAS) manage GP referrals for patients registered with a Shropshire GP practice.

There are currently 40 Shropshire GP practices’ that RAS deal with along with 10 Welsh Border practices. Further information about these Welsh Border practices can be found on the links included.

Once it has been decided that a referral is necessary, they are created electronically by the GP practice and sent direct to RAS on the national e-referral system.

The referral will be reviewed by one of our fully trained staff to ensure all the relevant information has been received and will be processed to the appropriate provider. If the referral falls into Value Based Commissioning one of the clinical triage nurses will review the referral meets criteria and all information provided is sufficient.

RAS enables patients to be seen in the right place first time; this may be in a GP practice setting, in a community health clinic or at a hospital. Whichever is seen as the most appropriate and meets the needs of the patient.

RAS opening times:           9am to 5pm, Monday to Friday (excluding bank holidays)

Telephone:                         03300 248 283

Email:                                 rasteam@nhs.net - Healthcare Professionals

                                           myreferral@nhs.net - Patients

Patients

Further supporting information including FAQ can be found by going to the following patient journey attachment.

Shropshire Practices

Further supporting information including FAQ can be found by going to the following GP journey attachment.

Cross Border Welsh Patients

Further supporting information including FAQ can be found by going to the following cross border patient journey attachment.