This website is no longer being updated. NHS Shropshire, Telford and Wrekin Clinical Commissioning Group was abolished on 1 July 2022 and its functions were transferred to a new organisation, NHS Shropshire, Telford and Wrekin Integrated Care Board.


Please visit to continue your search, and find out more about the new organisation.

NHS 111

Think you need medical help right now? NHS 111 is available to offer advice on the best course of action.

NHS 111 can help you decide the best course of action to take when you have an urgent but non-life-threatening health concern.

NHS 111 allows you to have access to advice 24 hours a day, 7 days a week, by phone and online and, if necessary, they can arrange for you to speak to relevant healthcare professionals, including nurses, emergency dentists, or even GPs.

The advisors can also arrange face-to-face appointments, and if you are assessed as needing an ambulance, one will be sent directly.

NHS 111 provides you with a convenient way to get the right help or advice when you need it.

Whether over the phone or online, NHS 111 will ensure that you get the right care, from the right person, as quickly as possible.

So, if you think you need urgent medical help, call 111 or go online at

NHS 111 Online

You can download the ‘Ask NHS’ app via Google Play (for Android phones) or Apple App Store (for iPhones). If you need more guidance on how to download the app please click here.


For an interactive guidance video which will help you decide when it may be best to call 111 click here.

Some people with a learning disability, autism or both do not know what NHS 111 is. This is a short film for people with learning disabilities, autism or both which shows:

- what NHS 111 is for
- what to expect during a 111 call
- tips on how to have a good 111 call

There is also an easy read leaflet available here.

There are leaflets available in a range of different languages including:



For more information on NHS 111 visit:

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Page last updated 14 June 2022