This website is no longer being updated. NHS Shropshire, Telford and Wrekin Clinical Commissioning Group was abolished on 1 July 2022 and its functions were transferred to a new organisation, NHS Shropshire, Telford and Wrekin Integrated Care Board.


Please visit to continue your search, and find out more about the new organisation.

Where to Get Help and Advice


Self-Care is the best choice to treat minor illnesses, ailments and injuries. A range of common illnesses can be treated with over-the-counter medicines and plenty of rest.

Self-Care is important throughout our lives to prevent ill health and treat minor conditions, which can be managed at home by yourself or with support from your community pharmacy.

Further information can be found on the 'Self-Care' page on our website.


Pharmacists can provide free, confidential, expert advice for a range of common illnesses and complaints - and no appointment is necessary.

Visit the NHS website to 'Find a Pharmacy' near you.

GP/non-urgent medical advice

There are 51 GP practices across Shropshire, Telford and Wrekin - click here for more details. If you need non-urgent medical advice out-of-hours or over the weekend, then the following options are available:

  • Ask NHS 24/7 App - This allows you to access the same services as you can by telephone - just in a digital format. It includes a virtual clinician and symptom checker and helps you to access appropriate care. You can download the ‘Ask NHS’ app via Google Play or Apple App Store.
  • NHS 111Help and advice is available 24-hours-a-day (just dial 111) free of charge from a landline or mobile. Trained advisors can provide information and direct you to the best healthcare service for you. This is not to be used for a 999 emergency. Click here to find out more about 111.
  • NHS website (formerly NHS Choices) - Help is on hand at the click of a button on a range of health conditions and treatments - visit the NHS website.

Walk-in Centre/Urgent Care Centre

The Walk-in Centre is based next to A&E at Royal Shrewsbury Hospital (Mytton Oak Rd, Shrewsbury, SY3 8XQ).

It is open every day from 8am to 8pm. No appointment is necessary.

No appointment is necessary. It can help with a range of symptoms from high temperatures in children, breathing problems, severe headaches, abdominal pain, painful infections through to mild injuries and burns.

Further information can be found on the 'Walk-In Centre' page on our website.

Minor Injury Units (MIUs)

The Minor Injury Units are located in Bridgnorth, Ludlow, Oswestry and Whitchurch.

MIU's are staffed by experienced nurses and offer treatment to anyone with a minor injury.

This is a walk-in service - you do not need to be referred or to make an appointment, but please note they are not open 24 hours. If your condition cannot be dealt with at the MIU, you will be referred to another appropriate service.

For information on locations and opening times please visit the 'Minor Injury Units (MIUs)' page on our website.

999 / Hospital Accident & Emergency (A&E)

The Emergency Department is intended for patients who have suffered a serious injury, severe illness or a medical emergency.

The Hospital Emergency Department is there for everyone in the event of an accident or emergency. An emergency is a critical or life-threatening situation, such as:

  • loss of consciousness
  • acute confused state and fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds

(Choking, chest pain, blacking out, blood loss and fractures are all considered emergencies and those with these symptoms should not hesitate in visiting their local A&E department).

Further information can be found on the Shrewsbury and Telford Hospital NHS Trust (SaTH) website.

Further information

For further information please visit

Back to 'Your Health'

Page last updated 16 November 2021